Unlocking potential for our employees

Last year was a big one for DICE: we expanded across our markets, increased headcount and opened new HQs in London and New York – all while continuing to innovate our product to make it even easier for fans to connect with the artists and venues they love.

As we accelerate into 2023, the feeling in the air is one of potential – but we can only unlock this by empowering our people. That’s why we built out a dedicated Learning function last year to help our people grow, and develop and scale their skills as our business transforms. Here are some of the programmes we have in place to achieve that. 

For people managers, we’ve kicked off Leading at DICE: our values-led leadership skills programme, which brings together leaders from all DICE teams and locations to learn and network. Over three days, our cross-functional groups work together to bring our values to life, as they upskill on areas such as giving and receiving feedback, coaching, and keeping team dynamics drama-free. 

Bringing people together is at the core of DICE’s mission, so it’s been magic to see how many fresh ideas and new connections are made when these groups have the chance to work together. The feedback shared has highlighted how much people learnt from each other during the sessions; through the conversations had, stories shared, and personal experiences discussed. It also meant that our leaders have had the opportunity to strengthen their relationships across our global teams, creating chances for more collaboration in the future.

All our DICE teams can also now connect through the Strength Deployment Inventory – a practical and memorable psychometric tool that ascribes each person a different colour based on their primary motives and strengths. Interactive workshops are being run with teams to introduce their colours and what they mean, providing insights into what matters to each person, and where differences may lie. There’s been plenty of aha moments as groups have had a chance to share their strengths and values. Over 330 people at DICE now know their profiles, and are using this language to communicate, collaborate and work more inclusively.

DICE is gearing up to partner with Circl, an organisation that connects leaders from innovative companies with young people from underrepresented backgrounds, for a two-way coaching experience. 

Over the course of four months, DICE leaders will develop their coaching skills through a combination of virtual group workshops and partnered one-to-one sessions, where they’ll be coached by the young people, as well as coaching them in return. This professionally accredited programme will help build our coaching team, allowing us to offer all our people access to certified professionals in-house whenever they need it. 

Spearheading the Circl programme is our Global Coaching Lead, Chris Pickering. “In my work as an existential coach, I frequently witness how a well-placed question can unlock someone’s morale, encourage new ideas, or drive the courage to make brave decisions,” he says. “We want to build on that further with Circl: creating a culture of inclusive leadership, encouraging more coaching conversations, and making coaching accessible to all.”